You may be wondering which EHR is more expensive: Epic or Cerner, if you are looking for patient-facing EHRs. Although they have many similarities, the first is more popular with larger healthcare organizations. Even though Epic doesn't disclose pricing information, reports indicate that Cerner is slightly less expensive than Epic. The cost of an EHR depends on its size and scope. Read on to learn the difference between Epic Vs Cerner.
Customer size
It is crucial to understand the costs of each company if you're looking for an EHR. Cerner is more affordable than Epic, but it all depends on the type of implementation. Epic is more focused on clinicals, while Cerner offers more specialty modules. Both companies are well-respected by large hospitals and health systems, but Epic recently opened some of its functionality for smaller practices.
Cerner has made substantial progress in the Nordics, winning large contracts in Finland and Sweden. It was recently selected as the preferred EMR vendor in Central Finland and has the potential for expansion to other areas. Epic's presence in Norway was shattered when it refused to bid on the Helse Midt Norge contract.
Cerner also has made inroads into foreign markets. Cerner gained a strong foothold in DACH thanks to the acquisition of Siemens' EHR company. The transition was not easy. It has had to integrate its Spanish, German and Benelux customer bases. It also has been affected by difficult market conditions. Dedalus, a German EHR vendor, is increasing its competition in Germany. Cerner, for instance, is currently facing increased competition from Dedalus. German EHR vendor Dedalus recently purchased Agfa Health EHR Business and plans to close the deal in March 2021.
Pricing
Both Cerner and Epic offer cloud-based EHR software. Both provide workflow automation and analytics, as well as population health management and revenue cycle control. Both companies offer support and software implementation services. They differ in a few key areas. Consider how much support you will need if you are looking to buy EHR software.
Epic is an option for smaller health systems. The user interface is attractive and the customer support team can assist with installation and billing. This is particularly useful for small practices. Epic's cost will depend on how Epic is implemented and your organization's needs.
Epic has made great strides over the last two years and joined the Carequality Interoperability Framework. This allows health data exchange between EHRs. This initiative encompasses more than 3,000 hospitals and 200 clinics. Epic has made progress towards improving UI, which is a top priority for healthcare executives.
UI
Both Epic and Cerner offer similar user interfaces. Both systems provide interoperability, revenue cycle management, population health management, telehealth and artificial intelligence. There are however some differences. Cerner is a better EHR system if you are looking for something more robust.
Their connectivity is one of the key differences between the systems. When it comes to connectivity, Epic is better than Cerner EMR. Epic is also simpler to use than Cerner, which is what many healthcare executives prefer. Epic's user interface is intuitive and helps improve patient care.
Both companies have their pros and cons. Epic is more experienced in the healthcare industry, but Cerner is well-known for its EHR software. The UI Health EHR system, which is a web-based EHR system, was designed with a user-friendly interface and high customization. Epic also offers remote and mobile access and is easier for patients to use. People looking for an EHR need to consider both the cost and the level of support.
Customer service
The first thing you should consider when comparing Epic vs Cerner customer service is the level of technical support. Both companies have excellent technical staff and are committed to 24/7 customer support. Epic is not as responsive to user needs. Cerner is a solid EHR. Cerner has more than 50 specialty modules.
Before you decide between Epic or Cerner, make sure to review the warranty documentation and owner's manual. You should be aware of what is covered and how you can get assistance quickly. You should also check out the main competitors. You want the best customer service if you are looking for comprehensive health records solutions.
Epic is arguably cheaper than Cerner, among other benefits. Because of its low price, it was a viable option to smaller US hospitals. Cerner also makes an effort to attract smaller hospitals. Epic Sonnet is a lighter version than its flagship software but has fewer features. Both companies have employed medical billing specialists to support their new products.
